1. Orders received will be processed and shipped out within 72 Hours (except pre-order items).
2. If delivery day fall on Public Holidays, Saturday or Sunday, order will be shipped by next working day.
3. The delivery will take place by 2.30pm every day. Please note that, orders send by afternoon will processed and shipped out by next day.
4. Customers must follow up on parcel movements and receive parcel. If there is an overdue receipt by the shipping company, the replacement postage must be borne by the customer :
Area | Delivery Fee |
|---|---|
Muar 84000 | RM 5.00 |
Tanjung Agas | RM 5.00 |
Bukit Bakri 84200 | RM 8.00 |
Parit Bakar | RM 8.00 |
Bukit Pasir 84300 | RM 8.00 |
Kesang | RM 9.00 |
Bakri Batu 7 | RM 10.00 |
Sungai Mati 84400 | RM 10.00 |
Parit Jawa 84150 | RM 10.00 |
Parit Jamil | RM 11.00 |
Bukit Mor | RM 11.00 |
Jorak | RM 11.00 |
Bukit Kangkar | RM 11.00 |
Serom | RM 11.00 |
Serom 2 | RM 12.00 |
Serom 3 | RM 14.00 |
Serom 4 | RM 15.00 |
Serom 5 | RM 16.00 |
Serom 6 | RM 17.00 |
Serom 7 | RM 18.00 |
Serom 8 | RM 19.00 |
Pagoh 84600 | RM 15.00 |
6. Customer can choose to collect order at Sernan Trading. Customer shall pickup order within 3 days, otherwise the order will be cancelled.
7. It is your responsibility to ensure that the delivery information you entered in the website/mobile app is accurate and complete. Sernan Trading will not be liable for late delivery or non-delivery of your order resulted by incorrect delivery information.
(The management of Sernan Trading reserves the right to change the terms & conditions without prior notice.)